Contact us

Opening Hours

Our Contact Centre team are available:
Monday to Friday: 09:00 – 17:00

0330 094 0362

Feedback

Have you received a great service from one of our members of staff? Do you have a suggestion on how we could improve our service?

It’s important for us to know when we have done a good job and it helps us improve when things don’t go as expected.

Please get in touch and give us your feedback either by emailing us at info@railombudsman.org or by clicking the button below.

    Location

    Rail Ombudsman
    1st Floor
    Premier House
    Argyle Way
    Stevenage
    Hertfordshire
    SG1 2AD

    General Enquiries

    Telephone

    0330 094 0362

    SMS / Text/WhatsApp

    07427 580 060

    Textphone

    0330 094 0363

    X

    @RailOmbudsman

    Post

    FREEPOST – RAIL OMBUDSMAN

    Media Enquiries

    Aftercare Enquiries

    Membership Enquiries

    Sign Language Interpreter

    British Sign Language users can contact us using a Sign Language interpreter, through the InterpretersLive! service.