The Rail Ombudsman Guide and the Quick Start Guide, in either English or Welsh, are available in the following accessible formats:
- Easy Read
- Large Print
How to make a Request
There are a number of ways to make a request, you can either:
- Complete the form below; or
- E-mail email@example.com with your requirements including a delivery address; or
- Call the team on 0330 094 0362 and select option 1
When will I receive my document?
Please allow 10-15 working days for your document to arrive from the date of your request.