What are the benefits of our service?
- Confidence that we’ll treat your complaint in a fair and balanced way
- Access to an independent and expert service which is free for you to use
- A quick and simple process that saves you time, stress and money rather than going through the courts
- Decisions that the Service Providers have to comply with
- Helpful information and guides on our website
- The option to take your complaint somewhere else if you don’t agree with our decision